W&C - W&C Suspensions - Heavy Duty Truck & Trailer Suspensions & Axles

Full Name:

Company:

Email:

Phone:

1. On a scale of 1-4, rate your level of satisfaction with W&C customer service/ technical support:

2. On a scale of 1-4, Rate the accuracy of your Watson & Chalin orders in the past year :

3. On a scale of 1-4, Rate your overall level of satisfaction with Watson & Chalin products:

4. Tell us how long it usually takes to receive information about a new part number when submitting an ordering guide from customer service:

5. Tell us how long you usually have to wait to speak with a representative when calling customer support:

6. On a scale of 1-4, Rate your level of satisfaction with Watson & Chalin lead times:

7. If there is someone in customer service that would like to recognize please list their name below:

8. If you were unsatisfied or have additional feedback, please provide it below:

9. Did you complete this survey as a result of a telephone call, e-mail, or web chat:
1 - Telephone 2 - E-mail 3 - Web Chat

W&C Customer Survey